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Electric Mirror Privacy Policy
Effective February 10, 2021
What does this privacy policy cover?
This Privacy Policy describes the privacy practices of Electric Mirror® and its websites, email programs, and marketing and advertising practices.
What information does Electric Mirror collect about me?
Company Contact
When you contact us to purchase products or for customer service, we collect information that identifies you such as your name, company name, email address, payment information, and shipping details. We may also sometimes collect other information that does not identify you, such as your job title or industry.
Email
When you receive an email from us, and open, read, or interact with buttons, links and other tools, we may collect information about your interaction with our email and use of these features.
Website
When you visit our website and interact with content, buttons, links and other tools, we may collect information about your use of these features. We may use cookies to track activity on our website, for example navigation, time on page, page views, etc.
Social Media
When you visit our social media pages (Instagram, Twitter, Facebook, Pinterest, Houzz, LinkedIn, and YouTube), we may collect information about your interaction with our pages.
How can I remove myself from your email marketing campaigns?
To remove yourself from Electric Mirror’s email distribution list simply click on the Unsubscribe link at the bottom of the next email you receive from us. Please note that even if you opt-out of receiving marketing emails, we may still email you individually as to orders you have placed, transactions you have made with us, in response to your email to us, or in response to questions you may have asked.
How is information about me used?
We use information collected about you in a number of ways, including:
Is my personal information shared?
No, we do not share your personal information.
Where is my personal information stored?
Your personal information and data files are stored on our servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in various countries around the world.
Is my personal information secure?
We understand that the security of your personal information is important. We make every possible effort in to protect your security. However, despite our efforts, no security controls are 100% effective.
Will you market to me?
We and the companies we hire to help us market our products, services, and website may use your information to provide you with information and offers related to Electric Mirror. We give you choices regarding our marketing practices.
Will this Privacy Policy change?
It may change. If it does, we will update the date of our Privacy Policy. The date of the most recent Privacy Policy is posted on the ElectricMirror.com Privacy Policy page.
Who should I contact with questions or concerns?
If you have a privacy question or complaint, please contact us at +1 (425) 776-4946.
10-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.
Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.
Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.
Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 11 EMH
10-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.
Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.
Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.
Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 11 EMH